| Category | Details |
|---|
| Main | Service plan for 3ph UPS |
| Product or Component Type | Ultra |
| Service Plan | EcoStruxure Service Plan for Three-Phase UPS |
| Range of Product | EcoStruxure Service Plan for Three-Phase UPS |
| Range Compatibility | APC Galaxy VS |
| Offer Type | Ultra |
| Service Deliverables | – 24/7 monitoring – Replacement parts – Monthly performance report – 1 scheduled preventive maintenance visit – Travel and labor included – Remote technical support – Asset health analysis – Annual asset consultation – Semi-annual health index and cybersecurity report – Maintenance scheduling analysis |
| Duration | 2 years |
| Complementary | Yes |
| Service Benefits | – Premium dynamically scheduled maintenance – Risk identification and analysis – Optimize operations and reduce costs: reduce operational costs by simplifying the complexity of multi-site operations – Custom support from Schneider Electric |
| Customizable | No |
| Service Use Conditions, Context & Limits | – Additional preventive maintenance visits available – Repair of damage due to abuse or misuse excluded |
| Terms and Conditions | Local terms and conditions apply |
| Service Response Time | Next business day |
| Excluded Services | – Addition, upgrade, or on-site modification related to legal or technological requirements – Check of cables features and terminations – Repair of damage due to abuse, misuse, or lack of maintenance – Software programming and configuration, including EcoStruxure IT Gateway – Process design, civil and mechanical works – Consumables, extra spare parts, cables, or related materials – Removal and disposal of replaced equipment – Supply or installation of site busbar, cabling, cable glands – No proactive replacement of wearing parts |
| Service Availability | Scheduling 7×24 |
04 3550600
052 7036860
info@techsouq.com




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